FAQs

Getting Started

What Do I Need?

Are there any special care requirements for clothing made with DTF heat transfers?

Accordion pane content

What material can I apply heat transfers to?

You can apply our heat transfers to most fabrics including cotton, polyester, treated leather, nylon, and even wood!

We don't recommend applying heat transfers to material that has large spaces between fabric weaves (ie. wool, mesh).

What's the difference between screen print, heat transfer vinyl, direct-to-garment and direct-to-film?

Here at Blue Drop, we exclusively use direct-to-film technology for our transfers. From our experience, and based on customer feedback, it offers the most well-rounded performance of all transfer methods, in addition to the following benefits:

Bright, vivid colours and gradients that can otherwise not be achieved using vinyl or screen printing methods.

Excellent washability and long-lasting.

Ability to adhere to numerous fabric types and other substrates including both light and dark materials.

No need for pretreatment.

More durable than direct-to-garment (DTG) and heat-transfer vinyl (HTV) technology.

Allows you to offer more to your customers and keep your inventory more versatile.

No weeding - Cricut/Silhouette users, we're looking at you!

A softer, more luxurious feel compared to HTV and screenprint

Care & Wash Instructions

Can I machine wash/ dry shirts with DTF transfers?

Absolutely! They are fully machine wash/dry friendly.

Is it ok to use bleach?

No, please refrain from using bleach on clothing made with our heat transfers.

Can I iron my clothing?

You can iron your clothes as you normally would, however please avoid ironing directly over the transfer area.

Shipping

Where do you ship to?

We ship everywhere in North America including the United States and Canada

How long will regular lettermail take?

Regular Canada Post lettermail is an untracked service which does not have a guaranteed delivery date. Currently, delivery times range from 1-2 weeks in Ontario and Quebec, and 1-3 weeks for Central and Eastern Canada. Expect delivery times of 2-4 weeks+ for British Columbia and Northern Provinces and Territories. Please note that we are NOT responsible for any undelivered, lost or damaged packages if you select this service.

Do you offer local pick up?

We are now offering local pick up! This option can be selected during the checkout process.

Returns and Refunds

Can I return unused transfers?

No, all transfer sales are final.

My transfers arrived damaged

In the unlikely event that your transfers arrive damaged, please contact us at info@bluedropdesigns.com so that we can make assess the damage and make it right.

Can I cancel my order?

Orders may be cancelled within 1 hour of placing the order by emailing info@bluedropdesigns.com

Still need help? Send us a note.